Technical due diligence
A product console's own domain configuration can drift out of sync without anyone noticing
A conversational-AI and customer-engagement platform for enterprise clients, its custom domain binding for a core product console quietly drifted out of sync with its cloud-hosting configuration — a live, externally observable piece of infrastructure debt sitting on customer-facing product infrastructure. Technical due diligence: $10,000–$25,000, one to three weeks.
What we find
The custom domain binding for a core product console had quietly drifted out of sync with its own cloud-hosting configuration — the kind of thing that happens when infrastructure changes and a DNS record or a domain binding doesn't get updated along with it, and nobody notices because the rest of the product still works. It's a live, externally observable piece of infrastructure debt sitting on customer-facing product infrastructure, not a hypothetical risk.
Why it matters for a PE holder
Infrastructure drift like this is a low-cost-to-find signal of something bigger: whether a company's operational and DevOps discipline actually matches the sophistication of its product. For an enterprise SaaS vendor carrying real contract values, a buyer isn't just asking whether this one binding gets fixed — they're asking what else has drifted quietly in the same way, unnoticed because it hasn't broken anything yet. Configuration debt tends to travel in packs.
What the engagement checks
The diligence engagement identifies this class of infrastructure and configuration drift from the outside, before a deal closes, using domain and DNS fingerprinting alone — no internal access or management cooperation required, so it's available even at the earliest, most guarded stage of a process.
$10,000–$25,000, one to three weeks. We read what a target company's codebase, dependencies and infrastructure actually run, find the specific legacy-stack or security exposure it carries, and hand back a report scoped enough to become the remediation plan — if the deal proceeds and one is warranted.
This pattern is drawn from public research on a real, small software company, not a completed Shashtram engagement. Named engagements with measured figures replace it as clients clear being named.
One pattern, not the whole offer
This is one pattern. The full technical due diligence offer covers pricing, what the report contains, and answers to the questions PE operating partners actually ask.
Diligence is Map, scoped to one question and priced on its own — not a separate product, and never an assumed rewrite.
Questions
Straight answers.
What if we don't proceed to a rebuild after the report?
Then the report is what you paid for, and the engagement ends there. Nothing about the diligence commits you to a modernization project — most of the value in a $10,000–$25,000 read is knowing what you're actually buying, whether or not you act on it afterward.
Start here
Bring us one workflow.
Tell us the process that crosses the most systems. You get a scope, a measure and a delivery plan back — and a straight answer if we think it is not worth building.
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